Terms & Conditions of Service

Last Updated: September, 2025


Welcome to THEBRG Merchandise Shop (accessible via merch.thebrgmy.com), operated by THEBRG Enterprise (003120480-W), a registered company in Malaysia.


By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions of Service.


Please read them carefully before using our services.



1. Definitions

For the purposes of these Terms & Conditions:

  1. “We”, “Our”, “Us” refer to THEBRG Merchandise Shop by THEBRG Enterprise (003120480-W).
  1. “You”, “Your”, “Customer” refers to any individual or entity accessing, browsing, or purchasing from our website.
  1. “Products” refers to all merchandise, apparel, accessories, sports equipment, and goods offered for sale on our website.
  1. “Website” refers to merch.thebrgmy.com and any associated subdomains.
  1. “Payment Gateway” refers to HitPay, the platform used to process customer transactions securely.


2. General Terms

  1. By placing an order with us, you acknowledge that you have read, understood, and agreed to these Terms.
  2. THEBRG Enterprise reserves the right to update, modify, or change these Terms at any time without prior notice.
  3. Continued use of our Website following any changes constitutes acceptance of those changes.



3. Orders & Payments

  1. All prices listed on the Website are in Malaysian Ringgit (MYR) unless otherwise stated.
  2. Prices are subject to change without prior notice.
  3. Orders are confirmed only upon successful payment through HitPay, our secure payment gateway.
  4. By completing a purchase, you agree to provide accurate billing and delivery information.



4. Shipping & Delivery

  1. We aim to process and ship orders within the stated timelines.
  2. Delivery times may vary depending on courier services, location, and external factors.
  3. THEBRG Enterprise is not liable for delays caused by courier providers, customs, or unforeseen circumstances beyond our control.



5. Return & Refund Policy

  1. Returns or refunds are only eligible within 7 days of receiving your order, in line with our Return & Refund Policy.
  2. Returns are applicable only if the product is defective, incorrect, or remains unused, sealed, and in its original packaging.
  3. Products that are opened, used, or returned without valid reason are not eligible for refund.
  4. Customers are required to bear all return shipping costs.
  5. Refunds will only be issued after our internal team reviews and approves the returned product.
  6. If the product is found to be in good condition with no issues, it will be returned to the customer.
  7. Shipping fees are non-refundable.
  8. Please refer to our Return & Refund Policy page for complete details.



6. No Warranty

  1. All products are sold without warranty.
  2. We conduct strict quality control before dispatch, but no warranty is provided beyond delivery.



7. Intellectual Property

  1. All designs, images, text, logos, trademarks, and product content on the Website are the intellectual property of THEBRG Enterprise.
  1. Unauthorized use, reproduction, or distribution is strictly prohibited.


8. Limitation of Liability

  1. THEBRG Enterprise shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our Products.
  2. Our liability shall be limited to the maximum extent permitted by law and shall not exceed the purchase price of the Product.



9. Governing Law

  1. These Terms & Conditions are governed by the laws of Malaysia.
  2. Any disputes shall be resolved exclusively in the courts of Malaysia.



10. Company Information

THEBRG Merchandise Shop

Operated by THEBRG Enterprise (003120480-W)

Registered in Malaysia

Website: merch.thebrgmy.com

Official Page: www.thebrgmy.com